No, there is only one avalaible colour - white.
At an extra cost, we can extend the hose and control lead by an extra 1 metre if required. Should you require this, upon ordering, please advise your distributor that this is required.
Yes, this is a quality bath lift that has been TUV certified so it has been manufactured to the highest quality.
We do not recommend using the Bath Buddy if the bath width is below 18 inches because the suckers need to be securely stuck to a flat surface which is the bottom of the bath.
you are sure the cushion is in the correct position, water may be added to the
It is recommended that approximately 8-10 inches (20-25cm) of water is added initially, however, this can be adjusted by the user according to the individual needs and the size and depth of the bath being used.
The water should be of an even mix of hot and cold water. Temperatures in excess of 50oc (122oF) will distort the cushion. Remember, if the water is too hot for you, it is probably too hot for the cushion.
The serial number is located on the underneath of the motor unit, it will usually begin with one of the following letters ‘H' ‘M' ‘E' followed by a 6 digit number.
offer the cushion in two different heights because we recognise that not all
baths are of a standard height. It depends on the depth of your bath as to
which model you require.
The standard cushion is recommended for bath depths of between 340mm - 415mm (13-16inches)
The tall cushion is recommended for bath depths of between 415mm - 490mm (16-19inches)
It is important to order to the correct model as if this is incorrect and once it has been used in water, it is unable to be returned due to hygiene reasons, so we recommend a dry test first.
offer the cushion with the hose on the left and right because we recognise that
not all bathrooms are designed the same.
When the user is sat in the bath with their feet facing the taps, the wall is either located on the left or right, the opposite side hose is then required.
Examples; if the wall is on the left, then a right hose is required & if the wall is on the right, then a left hose is required.
conditioner, soap, gels and bubble bath can be used in the bath as normal.
If for medical reasons you use an emollient in the bath and are unsure if this can be used, please contact us or your local distributor to check. We require the name of the product being used to be able to check this for you.
A soft carry bag can be purchased from us direct or through your national distributor (usually at an additional cost). Some national distributors include a soft carry bag when you make a Bath Buddy purchase.
We recommend that the cushion should be removed from the bath after each use and the cushion and suckers are cleaned. The seams on the cushion should also be checked after every use.
hand control unit, hose and cushion should be dried after use. It is
particularly important to store the cushion dry.
In situations where there is a risk of passing infection, these components should be sanitised with water based disinfectants, rinsed and thoroughly dried.
The screw fixing suckers can be removed individually to be cleaned and then replaced.
You can leave the
cushion in the bath at your own discretion.
If the cushion is left in direct sunlight, it is likely that it will discolour (fade yellow).
Some oils/emollients that are used in the bath along with the Bath Buddy, can also cause discolouration but this is not often permanent. This can be cleaned up with furniture polish to restore back to its original colour.
UK Residents Only, we offer a 5 year extended warranty plan which includes:
note, product failure through negligence, abuse or misuse is not covered.
Please contact us direct for further information, pricing and how to purchase.
the UK, spare parts can be ordered from us direct, if abroad you will need to
contact your national distributor, these can include; suckers, cushions,
At present, spare parts are not available to purchase direct on our website, however this is a feature that should be available in the near future.
you experience any problems with your Bath Buddy within its original warranty
period, please contact your national distributor that you purchased the item
If you experience a problem during the extended warranty (Total Cover Plan) or Gold Service, please contact us direct.
Please click here to find out who your national distributor is.
Residents Only: We recommend that the Bath Buddy is routinely serviced every
two years. Please contact us to find out what service offer is available to
The expected lifetime of this product is 3 years: the appliance (blower unit & cushion) should be serviced after this period.